Prior to Arrival
All dogs treated by Tutehill K9 Hydrotherapy require a signed Vet Referral Form by your Veterinary Surgeon prior to treatment.
We ask you to please not feed your dog for at least 3 hours prior to Hydrotherapy Treatment.
If however your dog has a medical condition that requires medicine to be administered with food then please let us know and we will try to arrange a suitable appointment times around feeding times.
We ask that you please try to keep your dog in a clean condition prior to coming for your Hydrotherapy Treatment. (Weather permitting)
All dogs that enter and exit the clinic MUST be kept on leads and under control at all times.
All dogs MUST have been Toileted prior to being allowed in the pool.
We cannot accept dogs that are in season or have open wounds or stitches.
During Hydrotherapy treatment in the pool we will use our collars, Leads and Harnesses.
We DO NOT use any Flotation Devices throughout the Hydrotherapy Sessions.
Our Cancellation Policy requires 48 hours’ notice to cancel an appointment
Cancelled appointments outside of these hours will still incur the full payment.
If your dog has an illness or contagious disease we will require you to reschedule your appointment. Cancellation policy still applies.
Could you please leave your dog in your car and inform the Therapist that you have arrived. (Obviously this does not apply on hot days, then bring your dog with you)
We require you to please provide a couple of your own Towels to use in our Therapy room for your dog to lie on.
We require you to also bring a Towel Coat for your dog to wear on the journey home, especially in the cold months.
For Health and Safety reasons Tutehill K9 Hydrotherapy requires that you wear clean, sensible shoes especially in the Pool Room where water on the floor is inevitable.
Sharon the Hydrotherapist will be in the pool at all times with your dog. She would however like you, The Client to stay in the treatment rooms with your dog throughout the Hydrotherapy session and participate in your dog’s treatment plan.
We will advise you on after care for the rest of the day prior to leaving us.
We advise that you do not feed your dog for at least one hour after treatment.
We would ask you to inform us if the injury or condition of your dog deteriorates or if your Veterinary Surgeon requires you to withhold treatment or exercise.
You can make further bookings after your session has finished.
All Payments are to be made either in advance of your session or on the day. You can pay by Debit/Credit Card or Cash. Payments will be made via our Main Reception building used for the Kennels.
Please be mindful of other dogs on the premises as you leave.